Terms & Conditions

Terms & conditions of sales and purchases
By purchasing from this website you agree to our terms & conditions.
We will strive to have all items in stock, however please allow up to 5 days for special order items or out of stock items.

All orders will be sent via either Sendle or Australia Post, please allow at least 10 business days for your parcel to arrive. Sendle cannot deliver to PO Boxes.
If you select Sendle as your option and you are rural or out of Sendles area, your item will be posted via Australia Post. 
Couriers please is implementing a new one stop collection point if you are not home to accept your order. More information can be found here. https://www.couriersplease.com.au/Services/POPPoints

Pick up is available for those willing to travel to 6056 and drop off is also available if you live close by. Please use 'pickuporder' as the discount code in the checkout
 
We only currently post within Australia.

If a package goes missing you MUST  allow us a suitable amount of time to liase with the delivery company to try and find your parcel. If the parcel cannot be located, then product replacement may be offered in good will. You must also let us know if your package has not arrived within 4 weeks from date of purchase. After this time we will have trouble with Australia Post or the courier and cannot guarantee compensation 

If your package has been signed for by someone else at your property, then that is out of our control. 
As much as I will take extreme care in wrapping, I can't be held responsible if your package is damaged in transit by Sendle/Fastway/Couriers Please. I suggest that you choose insured post at the checkout. Australia Post requires you to present a damaged box and all contents to start a claim. Photographic proof is required to be provided to us also.

All our products are 100% handmade in Australia. Each product listing states the ingredients contained within each bath bomb or shower steamer. As a guideline our products may contain  Bicarbonate Soda, Citric Acid, Buttermilk, Kaolin Clay,  Crème of Tartar, Rice Bran Oil, coconut/jojoba or Apricot Kernal oil, Sodium lauryl sulfoacetate,  fragrance oils or Essential Oils, colorants/glitter and edible sprinkle.

It is very important that you are aware that there are recommendation for use of essential oils with babies, children and pregnant woman, in saying this we do not recommend our natural collection for use on the above mentioned.
Allergy Warning
This product is made in a home that handles nuts, dairy, eggs, wheat and gluten. Also dogs and children :)


All of our products have been tested on humans, not animals.
WARNING! PRODUCTS THAT CONTAINS DARK COLOURS AND BLACK OXIDE. YOUR BATH MUST BE WIPED OVER BEFORE AND AFTER USE TO REMOVE SOAP SCUM AND OILS. IT WONT STAIN, BUT IF YOUR BATH ISNT CLEAN THE COLOURS WILL STICK YOUR SOAP SCUM AND OILS. ELBOW GREASE WILL BE NEEDED.

OUR BATHBOMBS ARE INTENDED FOR EXTERNAL USE AND IN PORCELAIN AND PLASTIC  BATH TUBS ONLY. WE DO NOT RECOMMEND USE IN PAINTED, RESURFACED OR TILED BATHS. 


If you feel that a product is not up to standard, please contact us via the Contact Us tab. Changes cannot be made to your order once placed through the website.
Cancellations.
If you wish to cancel your order we charge a 10% restocking fee to cover our time, costs and fees.

Thank you and we hope you enjoy our products!

 

 

 

 

 

 

 

 

Unfortunately we can no longer guarantee interstate orders to arrive in time for Christmas.
We will be still processing orders up until the 24th of December 2017.
We will then be closed for dispatch between the 25.12.2017 until the 14.01.2018.
Any orders placed in this time frame will be dispatched on the 15.01.2018.